The Great Western Hospital

The Great Western Hospital 2020-11-04 Person 5 5 0

The whole process went brilliantly and would like to thank the lovely resuscitation nurse and the lovely team in beech ward who looked after me.

The Great Western Hospital 2020-11-02 Person 5 5 0

Extremely supportive team. Very quick response time with regards to the instructions etc.

The Great Western Hospital 2020-09-21 Person 1 5 0

I went to A and E on Sunday 20th Sept. The reception staff were really good but that was as good as it got. The HCA on the front was very rude, on her on phone in full view of patients, she also did not have full PPE on due to covid. She asked if she could do my obs which I said yes but no checking any details not name, DOB or address. I asked how many patients were in front of me as I had been there awhile and she was very rude saying she could not leave the front which I understnd but there is no need for rudeness. Surprisingly when she saw me pick up a friends and family card she asked me if there was anything she could do to help. Then when I was called in the doctor also did not have any PPE on and when I asked if she was going to wear gloves she said oh yes I'm new only been here a couple of days which is totally unacceptable even if we were not in the current pandemic. I work at Gwh and no how important it is for PPE and I just don't feel this was followed properly by some people in A and E.

More training

The Great Western Hospital 2020-07-24 Person 2 5 0

I gave birth here in early 2020. Sadly the midwives ignored my requests for no coached pushing or medical interventions. The consultant performed an episiotomy without requesting my permission or even INFORMING me of what they were about to do. I had no local anaesthetic administered, I had also not taken any pain relief what so ever. I am now left with lifelong issues caused by the forceps delivery (prolapsed uterus & bladder). The bathroom in the delivery suite was filthy, toilet paper stuffed down the side of the toilet, dust on the toilet roll holder & shelving above the sink. The taps in the bathtub was slimy with god knows what. There was also black mould on the ceiling. The midwives on the ward were lovely and checked on me & baby every 4 hours during the night. The ward was also relatively clean, though a lot of dust and grime under the chair when I moved it.

The Great Western Hospital 2020-07-08 Person 5 5 0

I have been treated at The Great Western Hospital since November. The team there were fantastic. They work as a team and they make you feel confident in their hands. Every person works hard at putting you at ease, they even made me laugh a lot. Not once did I feel I was on a conveyer belt. They were there to make me better and nothing was too much trouble. I will always be grateful to them for their kindness and hard work.

The Great Western Hospital 2020-06-29 Person 4 5 0

Wonderful staff, all working towards making your experience as atraumatic as possible. Very slick and efficient consultation in one department with all the relevant specialists, in one visit. Only slip up was with the admin and appointment notifications, but it was during the Covid lockdown so not at all surprising and all was rectified before admission.

The Great Western Hospital 2020-06-02 Person 4 5 0

Consultant was fantastic, the hospital is friendly and good services

The Great Western Hospital 2020-05-21 Person 5 5 0

The team on falcon ward recently took care of my grandmother in her final days of life, although this was the toughest time in my whole life every single member staff on falcon ward went above and beyond in their care for my grandma as well as myself. In such a sad sad time they all made it that little bit easier for me and I wouldn’t of wanted for her to spend her last few days on any other ward. There are no amount of words that will do justice the amount of thanks I have for everyone who was involved in her care. Thank you from the bottom of my heart. Every single one of you are fantastic.

The Great Western Hospital 2020-05-12 Person 5 5 0

The Team at Great Western were wonderful. Friendly efficient extremely pleasant at all times. They go out of their way to put you at ease. They inform you what and why they are doing things answer any question you have and make sure you understand.your not rushed but they never stop working. They fill you with confidence you know your in the best place and they will do their very best for you.

The Great Western Hospital 2020-04-28 Person 5 5 0

A message of thanks and support for the ICU team and all those who are not usually in the ICU team who are pulling out all the stops at the moment. Great work guys - keep positive. You are appreciated!